Tesla announced Thursday local time in the United States, and the company will transfer all sales activities to the Internet. If the driver of the purchased tesla motors is not satisfied, can have at most a week back a refund.
tesla CEO elon & middot; Musk ( Elon Musk) Confirmed that turned to the electronic commerce can make tesla reduce the sales staff, help tesla cut some operating expenses, and to avoid its in Connecticut, new Mexico and other states to operate their own stores into a political conflict.
musk said: & other; We will be closed stores, and reduce the number of employees, so there is no doubt about it. I hope there is other way. Unfortunately, which results in a decrease in retail employees, this is no way to things. ”
in a blog post, tesla stressed that the switch to online sales will only make it able to form a long-awaited 3. The base price of a $50000 sales Model 3 cars. Tesla also said it will mobilize resources to improve its customer service system, the goal is to provide tesla owner on the day of service.
tesla's service team now working directly report to musk. The company intends to, through its mobile services as much as possible to provide services, rather than allow the driver to tesla service center.
in a news conference on Thursday, after the announcement, musk and did not say how many stores will be closed, restructuring costs or savings will offset to hire more service employees ( Including automotive technology personnel) The cost of.
a few tesla stores will continue to maintain, to act as & other; Gallery, exhibition hall, and tesla information center & throughout; Where customers can know the products of the tesla, and tesla's other goods purchase.